InternationalUSRemember you can easily switch between MIP US and MIP International at any time

FAQs

Customer Service

1. Who do I contact if I have a question about my subscription?
2. Where can I find my subscription number?
3. How do I change the delivery address of my print subscription?
4. I am missing a copy of the magazine, how do I get a replacement?
5. How to order a back issue?
6. Can I access my online subscription from more than one computer?
7. I’ve forgotten my password or username?

Subscription

8. What is included in my subscription for Managing IP?
9. How can I pay for my subscription?
10. What shall appear on my credit card statement for my subscription?
11. When will my subscription start and finish?
12. What is the difference between a “free trialist” and a “subscriber”?
13. How do I find out the subscription expiry date?
14. Will I be reminded before my subscription expires?

Security

15. Will my credit card information be stored by you?

Free Trials

16. Can I have a free trial?  Can I have more than one free trial?

Cancellations and Refunds

17. How do I cancel my monthly or annual subscription?
18. What if I wish to receive a refund after my subscription has commenced?

Privacy

19. What terms and conditions apply to my use of Managing IP? What precautions are taken to secure my privacy?

Email news alerts

20. How do I subscribe to the email newsletters?
21. How do I unsubscribe from the email newsletters?
22. Why have I stopped receiving the email newsletters?

Editorial

23. Who should I contact if I have a question about the content?


Customer Service

1. Who do I contact if I have a question about my subscription?

If you have any questions regarding your subscription please contact Customer Services:

Customer Services
Euromoney Institutional Investor plc
PO Box 18083
London
EC4V 5JS
United Kingdom

T: +44(0)207 779 8610
F: +44(0)207 779 8602
E: Customerservices@euromoneyplc.com

Please include your name, subscription number and magazine title to allow us to quickly retrieve your subscription details.

Back to top


2. Where can I find my subscription number?

Your subscription number appears on the address label of your print copy. It can also be found on your invoice and receipt, it will start with MIP 000...

Back to top


3. How do I change the delivery address of my print subscription?

We require all address changes, including individual names and email address to be submitted in writing. This can be via email, fax or by post, contact Customer Services.

Please state the old address and the new address and most importantly the subscription number to allow us to retrieve and change your details.

Back to top


4. I am missing a copy of the magazine, how do I get a replacement?

Please note, our period to claim a missing issue is within the last three cover dates, this is to ensure we have the issues in stock and also so we can look into the distribution. Please contact Customer Services, stating the subscription number, magazine and the cover date of the issue you are missing and we will investigate.

Back to top


5. How to order a Back Issue?

All articles are available in the online archive. If you wish to purchase a past issue of the magazine, please email the Hotline or call +44(0)207 779 8999 with the date of the issue you require.

Back to top


6. Can I access my online subscription from more than one computer?

Yes. If you do not currently have your online access details (username and password) please contact Customer Services. Your online access is based on a username and password and is session controlled. Therefore you can access this from various computers, but the system will permit only one login at one time.

Back to top


7. I’ve forgotten my password or username?

Please contact Customer Services, quoting your subscription number and the full name of the subscriber. For your security the login details will only be sent to the registered email address.

Back to top



Subscription

8. What is included in my subscription?

A subscription to Managing IP includes:

- regular issues of Managing IP, posted to your work or home address
- an online archive of Managing IP with content going back to 1999
- numerous supplements published throughout the year, such as the World IP Contacts Handbook
- the latest edition of Managing IP online in advance of the print edition 
- all of Managing IP's benchmark polls, surveys, rankings and awards
- email newsletters with the top news and features appearing on ManagingIP.com.

Back to top


9. How can I pay for my subscription?

You may pay for a new subscription by credit card (Visa, Mastercard, American Express) by emailing tolu.babalola@euromoneyplc.com and you can renew an existing subscription by emailing theodor.salvesen@euromoneyplc.com. 

You can also request an invoice be sent to your company. The invoice will state payment options, including details of cheque and bank transfers.

Back to top

10. What shall appear on my credit card statement for my subscription?

If payment is taken online your statement will have the reference – "EUROMONEY ONLINE TRAN LONDON". Otherwise it will show - “Euromoney Inst.Investor PLC London UK”. For payments made to an Agency please contact the Agency directly.

Back to top

11. When will my subscription start and finish?

This information can be found on your receipt. Alternatively please contact Customer Services.

Back to top

12. What is the difference between a “free trialist” and a “subscriber”?

A subscriber has total access to the website along with an option to receive the email newsletters for that service. A subscriber can see all archive content and current issue content. 

Back to top

13. How do I confirm my expiry date?

This can be found on your receipt, which will state the period of your subscription. You will have received a written receipt by post after your payment has been processed. Alternatively, please contact Customer Services quoting your subscription number and the full name of the subscriber and we will be able to confirm this.

Back to top

14. Will I be reminded before my subscription expires?

You will be reminded with emails and by post when your account is due for renewal.

Back to top


Security


15. Will my credit card information be stored by Euromoney Institutional Investor PLC?

We do not store your full credit card information, the last 4 digits are retained temporarily as a reference only.

Back to top


Free Trials

16. How do I apply for a free trial?

Please click here and follow the instructions. You are entitled to one free trial per service.

Back to top


Cancellations and Refunds

17. How do I cancel my subscription?

We require all cancellations to be submitted in writing. This can be via email, fax or by post.

Please state the subscription number and name and address of subscriber. It would really help us to improve the quality of the magazine if you could tell us why you are cancelling. Any remaining monies on the subscription will be refunded back to the payee.

Back to top

18. What terms and conditions apply to my use of the service?

Please click here to view our terms and conditions

Back to top
 

Privacy

19. What precautions are taken to secure my privacy?

Euromoney Institutional Investor plc is committed to your privacy, please read our privacy policy.

Back to top


Email news alerts

20. How do I subscribe to the email newsletters?

Login to your Managing IP account and select your email preferences.
Back to top

21. How do I unsubscribe from the email newsletters?

To unsubscribe from any newsletter, select the unsubscribe option at the bottom of each email you receive and follow the instructions. Alternatively login and go to My Account and untick the checkbox.

Back to top

22. Why have I stopped receiving the e-mail newsletters?

Some newsletters are stopped by company firewalls and spam filters, please check with your IT Department about allowing the newsletter through.

If this is not the case, please contact Customer Services, and we can look into this matter and check when the last newsletter was sent out. We can double check your email address is on the newsletter distribution list.

Back to top


Editorial

23. Who should I contact if I have a question about this publication?

We welcome comments from our users/readers - please contact us at CustomerService@euromoneyplc.com.

Back to top

profile

Managing IP

ManagingIP

ManagingIP profile

Federal Circuit’s Brunetti ruling: barring immoral or scandalous marks is unconstitutional restriction of free spee… https://t.co/MivCKFINHg

Dec 15 2017 10:12 ·  reply ·  retweet ·  favourite
ManagingIP profile

Federal Circuit rules in Amgen v Sandoz on remand from SCOTUS https://t.co/uYIkfVhCHG https://t.co/2OZAscsz32

Dec 14 2017 09:58 ·  reply ·  retweet ·  favourite
ManagingIP profile

RT @mdloney: Canada moves closer to joining the Hague Agreement with the release of proposed new Industrial Design Regulations https://t.co

Dec 12 2017 10:22 ·  reply ·  retweet ·  favourite
More from the Managing IP blog


null null null

null null null

End of Year 2017

Tribal sovereign immunity: Taking a wrecking ball to the IPR system

The lawyer behind Allergan’s controversial transfer of patents to a Native American tribe says others are “lining up to do deals”. But, Michael Loney asks, will the PTAB rule that sovereign immunity applies in these types of deals?



Most read articles

Supplements